In case you didn't like our products, you can return them based on the following conditions -
1. Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. When sending a product back for an exchange, kindly make sure that the item is packed properly and it must also be in the original packaging. If the original packaging is missing, your exchange will be rejected.
Our products go through a quality check before we dispatch them. However, if they are damaged in transit, just let us know and we will have a replacement sent to you.
There are certain situations where the only exchange is granted: (if applicable)
Items with definite signs of usage
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 10 days after delivery
Any item that is returned without the original packaging
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org. Depending on where you live, the time it may take for your exchanged product to reach you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you have placed an order and want to modify it, let us know within 12 hours of the purchase so that we can either cancel or change the order. Once the order has shipped from our warehouse, it cannot be canceled.
We do not provide a reverse shipping facility at the moment. You will be responsible for paying for your own shipping costs for returning your item. Shipping and Cash on delivery costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over Rs. 599, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
1.No Complaint will Entertain Without Full Uncut Opening Video.
2. Damages without Parcel Opening Video will not be accepted.
3.360 Degree Parcel Opening Video is a must in case of any issue.
4. Without Video No Complaints
5. “No cash return only product exchange will be there “.